Last updated: November 5, 2026
Once our Amazon.com listings are live, Ollie products will be sold by Ollie USA Inc. through Amazon.com and fulfilled by Amazon. Returns and refunds for these orders are handled by Amazon under the Amazon.com return policy.
How to return an item
- Go to “Your Orders” in your Amazon account.
- Select the order and choose the option to return or replace items.
- Follow the instructions to get a return label or choose a drop-off option.
The return window and any return conditions are shown in your Amazon order and in Amazon’s return policy. According to Amazon, most items sold on Amazon.com can be returned within 30 days of delivery; some items are not returnable.
Refunds
Refunds are issued by Amazon as described in Amazon’s return policy.
Damaged, defective or wrong items
If an item arrives damaged or defective, or you received the wrong item, please contact Amazon customer service through your Amazon account (or start a return, where available) and let us know at info@superollieusa.com so we can look into it.
Purchases from other sellers
We do not sell products directly on this website. If you bought Ollie products from another retailer, please contact that retailer about returns.